General:

This position, under the supervision of the Director will assist the program staff with case management administrative duties and client record keeping.

Job Requirements:

• Maintaining client records in accordance with established policies and procedures
• Coordinating, monitoring & documenting relevant issues for clients
• Providing technical support for program staff, including client intake
• Serving as a liaison between the professional staff, community agencies and clients
• Participating in all mandated staff development sessions
• Assisting with community resource meetings
• Facilitate transportation for clients
• Monitor utilization of program resources
• Contacting institutions to confirm resident departure times
• Generating program reports to track program services
• Tracking client participation
• Performing other duties as assigned by Program Personnel

Qualifications/Skill Requirements:

• One year of related experience in an office environment.

Abilities:

• Understand and comply with company and contract agency rules, regulations, policies and procedures;
• Communicate effectively and all levels within and outside the organization;
• Express ideas clearly and completely, written and oral; Manage time to meet the responsibilities and duties of this position;
• Give attention to detail and follow-through;
• Establish and maintain appropriate working relationships with co-workers and contracting agency representatives;
• Execute all duties in accordance with this position description.

Education requirements:

• High School or Equivalent