This position, under the supervision of the Director will assist the program staff with case management administrative duties and client record keeping.

Required Knowledge, Abilities and Experience

Knowledge of:

• Maintaining client records in accordance with established policies and procedures

• Coordinating, monitoring & documenting relevant issues for clients

• Providing technical support for program staff, including client intake

• Serving as a liaison between the professional staff, community agencies and clients

• Participating in all mandated staff development sessions

• Assisting with community resource meetings

• Facilitate transportation for clients

• Monitor utilization of program resources

• Contacting institutions to confirm resident departure times

• Generating program reports to track program services

• Tracking client participation

• Performing other duties as assigned by Program Personnel

Ability to:

• Understand and comply with company and contract agency rules, regulations, policies, and procedures.

• Communicate effectively and all levels within and outside the organization.

• Express ideas clearly and completely, written, and oral.

• Manage time to meet the responsibilities and duties of this position.

• Give attention to detail and follow-through.

• Establish and maintain appropriate working relationships with co-workers and contracting agency representatives.

• Execute all duties in accordance with this position description.

Academic and Work Experience:

• One year of related experience in an office environment.

• High School or Equivalent