This position provides administrative support for multiple Department of Corrections programs in the coordination and support of health services for residents while maintaining compliance with policies established by contracting agencies

• Process all medical and medication request forms for healthcare services to be rendered.
• Coordinate healthcare appointments for residents.
• Provide an orientation to new residents on the healthcare service procedures.
• Order refills, distribute and store medication for residents.
• Liaison to Pharmacorr and assessment centers for transferring new residents and their medication to Kintock.
• Liaison with Northern State Prison for health services.
• Creates and maintain log sheets for all medication arriving to the facility.
• Request healthcare records for residents.
• Coordinate lab appointments and follow-up on results.
• Order and maintain inventory for medical supplies.
• Maintain statistics for the completion of monthly reports
• Update medical files for each resident.
• Operating all standard office machine & computer software, including Windows ’97;
• Participating in all mandated staff development sessions;
• Ensuring that all aspects of the department are operated in accordance with contract requirements and Company standards in pursuit of “Excellence in Community Corrections,” and
• Performing other duties as designed by the Director and/or other program staff.

Advanced office training, at least three years of satisfactory performance in a paid administrative support position, the successful candidate will have strong computer and organizational skills, excellent oral/written communication skills, and demonstrate the ability to work with minimal supervision in a fast-paced environment, while maintaining organization. Ability to obtain/maintain CPR/First Aide certification. Knowledge of medical terminology and experience in health services a plus.

Knowledge:

• Modern office principles & protocol;
• Modern office equipment including personal computer;
• Word Processing software, including Windows ’97 & Excel; and
• Business communications.

Abilities:

• Communicate effectively with all levels in the organization;
• Project a professional image appropriate for the position and the Company;
• Maintain confidentiality;
• Develop and maintain filing systems;
• Manage time and prioritize activities to meet the responsibilities and duties of this position;
• Give attention to detail and follow-through;
• Establish and maintain working relationships with co-workers, contracting agencies and other vendors;
• Be flexible to meet unexpected job related schedules;
• Meet the clearance requirements of contracting agency; and
• Execute all duties in accordance with this position description

Education Requirements

This position requires a high school diploma (or equivalent). An associate’s degree in business is preferred.